Feedback

After your transaction, leave feedback for the ebay member from whom you purchase the product so that other member can get benefit from your experience. You can view a list of the transactions for which you need to leave feedback then you can leave feedback for them. Feedback is comment or rating; show your reputation as a buyer. Feedback is included in your profile with feedback score.

How Feedback System Works

Feedback system is easy to understand, you receive:

· For each positive comment and rating left for you. You receive +1 point to your feedback.

· For each neutral comment and rating left for you. You receive 0 point to your feedback.

· For each negative comment and rating left for you. You receive -1 point to your feedback.

· When 10 or more comment and rating left for you. You receive a feedback star.

leaving your feedback

o To leave your feedback follows these steps:

· Click on the “My eBay” button at the top of any eBay page.

· Click on the "Feedback" link under “My Account” on the left-hand side of the page.

· To leave your feedback, click the “Leave Feedback” link. The Leave Feedback page opens.

· Enter the Rating and any comments for your trading partner.

· Click the Leave Feedback button

Viewing feedback you left

You can view past feedbacks you’ve left for your transaction partners in addition you can also enter follow up comments if needed. For each feedback comment you can leave one follow up comment. The feedback you post is permanent, so be sure before make any comments

o Viewing feedback includes some simple steps:

· Click on the “My eBay” button at the top of any eBay page.

· Click on the "Feedback" link under “My Account” on the left-hand side of the page.

· On the Feedback view, under “Recent Feedback”, clicks the “View all feedback” link.

· Below member profile box Click the Left for Others tab.

· If you want to enter additional, follow up comments, click the “Follow-up” link next to the correct user and item number then type your comments.

Make feedback Private or Public-On ebay you can set your member profile Private or Public.Keeping your member profile public generates trust and increase the probability that other ebay member do business with you. ebay suggest you to keep your member profile public so other ebay member can view feedback left by you. If your member profile is private, other members will be able to see the number of positive, neutral, and negative ratings left for you, however only you will be able to read feedback comments left for you. Private member profile may decrease the no of other eBay members' who want to do business with you.

o To make your Member Profile public or private follow these simple steps:

· Go to the "Make Your Member Profile Public or Private" page.

· Select either "Make my profile public" or "Make my profile private" and click Submit.

When to Check Feedback

o Before your bidding, check the seller member profile by two methods:

· Clicking on the feedback score next to a member's User ID.

· By using the Find Member Feedback Form.

Tips

· After your transaction leave feedback so that other member can get benefit from your experience.

· Generally high feedback score and high percentage is a good clue, but you should check your trading partner‘s profile to read comments and negative remarks.

· Keep your member profile public because buyers may be wary of trading with someone with a private member profile.

· Before leaving negative feedback contact to your trading partner and try to resolve the issue and conflicts.

· Once you leave feedback you can’t remove feedback you have left. So be sure when you leave your feedback.